Your User ID is a unique number that helps us identify you in our system. This number is essential for checking your account details, including your subscription status.
Where can I see my User ID?
- If you haven't signed up yet, you can see your User ID in the bottom of your screen when launching the app and in the free trial window.
- If you have an active subscription, you can find it in the app’s settings. Just tap on a gear button in the bottom right corner of the main menu and you'll see it in the bottom of the screen.
Your User ID is different for each of our apps and for each of your devices. Thus, whenever you contact us with questions regarding your profile, please make sure to provide the right User ID.